What is a Living Lab?

A Living Lab is a place of innovation with and for users.

It is a place to develop innovative products and services by placing the user at the heart of the innovation process. Users are us: customers, contractors, citizens, employees, businesses, etc.


Why are users so important?

We all have something to say about products and services around us.

We all have ideas, opinions, and experiences to share. We all have the opportunity to influence the world of tomorrow. The Living Lab is a unique opportunity for users to be at the heart of innovation.

We express our needs, test new products, participate in the development of inventions and give birth to new ideas.

What do we talk about in a Living Lab?

We can talk about anything and everything, but always with the same philosophy of open mindedness and innovation.

A Living Lab is usually centered on a theme or a specific area, sometimes wide, sometimes more accurate. These topics can be very varied and diverse: Health, gastronomy, new technologies, ecology, energy, biotech, urban development, logistics, education, mobility, culture, etc.


How does a Living Lab work?

To work well, a Living Lab needs 5 components:


The machine feeds on projects. Anyone can bring a project into a Living Lab: a company, an organization, an innovative concept designer, a public institution, a start-up, a school or university, etc. Large or small projects, products, services, technical or artistic projects, methodological or aimed toward awareness. The strength is the idea and its carrier.


The machine works with facilitators. Each Living Lab brings together qualified people who will be present throughout the process of supporting projects and encouraging their implementation. It is the "fuel" team that keeps the wheels of the Living Lab turning!

Methods and tools

Facilitators will use methods and tools to bring forth ideas, define concepts and implement solutions. They will implement creative workshops, methods for rapid prototyping, real-environment tests and many events.

Ecosystem and synergies

Facilitators are part of an ecosystem. A set of actors, corporations, organizations, in short: people who will support the work of the Living Lab by providing their skills and resources. The Living Lab is a place of synergies for all members of each ecosystem.


In order to work, the machine needs users, that is to say us. It is by actively participating in the steps of the process that we can together build tomorrow's innovations. This is called co-creation: the sharing of ideas, experiences and skills to create together something we could not have created alone. Something that really lives up to our expectations.